Product Features

Built for every step of the package lifecycle.

From intake to final delivery, every feature below is included in SQBX and configurable to your operation. Use the nav to jump to any section, or scroll through to see the full platform.

Multi-Modal Tracking

One platform. Multiple ways to capture.

Barcode scanning is just the baseline. SQBX layers RFID, QR code, and OCR on top, so your team can receive and track anything, any way it arrives.

RFID

RFID scanning is available for operations that need expanded intake options. Requires additional configuration scoped to your environment. Ask during your demo about RFID setup.

QR & Datamatrix

SQBX can scan QR codes and datamatrix barcodes already printed on inbound package labels — no additional label required. Works with the codes carriers already put on packages.

OCR Coming Soon

SQBX will read address labels automatically — capturing shipment data without manual keying. Faster intake, fewer errors, and no re-entry when a label is difficult to scan.

Inbound Tracking

Full chain of custody from the dock to the door.

Every package builds a complete history: who received it, when it came in, and who delivered it — with a timestamp and signature at delivery where required. Storing, transferring, and other in-between steps are captured too.

  • Scan and log packages on arrival via barcode or handheld device
  • Track every step: receiving, storing, transferring, and delivery
  • Signature and photo capture at delivery for proof of handoff
  • Status visible in real time from any device
  • Complete history of every event, timestamped and attributed to the user who performed it
Purchase Order Processing

Eliminate duplicate entry across your receiving and procurement systems.

Enter a PO number while receiving and SQBX auto-populates line item, recipient, and vendor details from your connected enterprise system. Quantities are recorded and synced back, with no redundant filing and no hand-written logs.

  • Connects via SOAP API or CSV file — works with virtually all ERP and MMIS systems
  • Enter a PO number to auto-populate line items and delivery information
  • Count and record items received against the purchase order
  • Quantities sync back to your enterprise system for accurate financial reconciliation
Request Center

Submit requests across your whole organization, without a full system login.

Staff who don't use SQBX day-to-day get a simple web portal to submit requests. Mailroom teams manage and process those requests inside SQBX with full tracking and chain of custody.

  • Portal users submit inner-office delivery requests or external ship requests
  • Operational staff receive, manage, and process requests within SQBX
  • Items tracked from pickup to final delivery
  • Portal users can follow the status of their requests without calling the mailroom
  • Customizable request forms, approval workflows, and SSO integration supported
Routing & Delivery

Built for multi-building, multi-floor operations.

Group locations into routes and assign delivery staff to each. Whether you have one building or a campus of dozens, SQBX makes receiving and sorting packages faster by knowing exactly where every recipient is.

  • Assign locations to routes for organized, repeatable delivery runs
  • Recipients tied to a location, sorted and routed automatically
  • Route management tools for delivery staff on desktop and mobile
  • Recipient Portal: recipients can check their inbound package status without contacting the mailroom
Locker Integration

Contactless pickup without the chaos.

SQBX integrates with leading locker networks so packages go directly into a locker at intake. Recipients get notified automatically and pick up on their own schedule, with no staff intervention at pickup.

  • TZ Locker integration
  • Quadient Locker integration
  • Automatic recipient notification on locker assignment
Reporting & Analytics

The data your operation has been missing.

Custom reports, volume tracking, and PDF or CSV export give you the data to spot bottlenecks before they become problems, review chain of custody history, and make a case for staffing or process changes.

  • Fully customizable report builder: save and reuse reports for daily operations
  • Volume and trend tracking over time, including delta reporting for delivery timing
  • Export any report as PDF or CSV
  • Global View: multi-location reporting under one account
  • Dashboard with at-a-glance status across received, delivered, and pending packages
Security & Compliance

Procurement-ready credentials. No extra steps.

SQBX holds HECVAT and VPAT attestations, conducts annual penetration testing, and has SOC 2 in progress. For higher education, healthcare, and government buyers, SQBX passes procurement review without a custom assessment.

HECVAT
Higher education procurement standard. Credential held.
VPAT / Section 508
Accessibility conformance for government and public sector. Credential held.
Annual PEN Testing
Third-party penetration testing conducted annually.
SOC 2
In progress, expected 2027.
Integrations

Works with the systems you already use.

SQBX connects with your ERP, MMIS, SSO provider, and locker network, so adding a tracking layer doesn't require changing how you operate.

ERP & MMIS
Bi-directional PO data exchange with your enterprise resource planning or materials management system.
Single Sign-On (SSO)
SSO support for streamlined staff login. No separate credentials to manage.
Locker Networks
TZ Lockers, Quadient Lockers. SQBX manages assignment and notifications automatically.
USPS Last Mile
USPS Last Mile integration for mail operations that bridge postal and internal delivery workflows.
Auto-Import via SFTP
Bulk receipt creation via SFTP file drop. Functions as a lightweight API alternative for high-volume intake.
Need something else?
SQBX's highly configurable workflow engine accommodates custom integration requirements. Ask during your demo.

See it in action.

Schedule a 30-minute demo — we'll show you how SQBX fits your workflow.