Your mailroom shouldn’t run on paper logs.
SQBX gives your mailroom total visibility, from receipt to delivery. Built for how operations teams actually work, so your team stops chasing packages and starts closing them out.
Everything your operation needs
From receiving to proof of delivery — all in one platform.
Inbound Tracking
Every package builds a complete history from the moment it arrives. Scan, log, and route with a timestamp and full attribution at every step — from the receiving dock to the recipient's door.
- Scan and log packages on arrival via barcode or handheld device
- Track every step: receiving, storing, transferring, and delivery
- Signature and photo capture at delivery for proof of handoff
- Status visible in real time from any device
- Complete event history, timestamped and attributed to the staff member who performed it
Smart Notifications
Recipients get alerted automatically so your team isn't fielding "where's my package?" calls. Notifications go out at the right time, to the right person, without anyone on your team having to trigger them.
- Automated email and SMS alerts when a package arrives
- Notifications triggered at each status change throughout delivery
- Customizable notification rules per recipient type or location
- Recipient Portal: recipients can check package status without contacting the mailroom
Custom Workflows
SQBX adapts to how your operation already works. Routes, fields, alerts, and request forms are all configurable — no developer required, no months-long implementation.
- Custom delivery routes for multi-building and multi-floor operations
- Configurable fields, notification rules, and approval workflows
- Request Center for interoffice delivery and outbound ship requests
- SSO integration for streamlined staff login
- Configured to your operation from day one
Reporting
Custom reports and full visibility across every package, every location, every day. Spot bottlenecks before they become problems and make a data-backed case for staffing or process changes.
- Fully customizable report builder: save and reuse reports for daily operations
- Volume and trend tracking over time, including delta reporting for delivery timing
- Export any report as PDF or CSV
- Dashboard with at-a-glance status across received, delivered, and pending packages
Built for teams across every industry
Your team receives packages. SQBX fits your workflow.
Higher education
More colleges and universities rely on SQBX than any other tracking software. Built for the scale and complexity of campus operations.
- SSO and HECVAT-compliant, procurement-ready
- Recipient Portal: students can view the status of their pickups online
- High-density mail for student mailboxes
- Locker integrations for contactless pickup
Corporate
Corporations handle hundreds to thousands of packages daily. SQBX improves staff productivity and reduces storage and lost-package costs.
- Purchase order data exchange with ERP systems
- Request Center — staff submit interoffice shipping requests in one place
- Custom routing for multi-building campuses
Healthcare
On-time delivery of lab samples, medications, and equipment can be critical. SQBX provides real-time tracking so nothing gets delayed or lost.
- VPAT / Section 508 accessible — procurement-ready
- ERP/MMIS data exchange for PO reconciliation
- Request Center — clinical and administrative teams request internal item transfers
Government
Public sector organizations deal with sensitive packages and strict compliance requirements. SQBX creates a trackable chain of custody for every item.
- HECVAT and VPAT compliance credentials held
- Request Center for secure internal routing and inter-department shipping
- SSO and role-based access control
Hospitality
Guest satisfaction depends on packages arriving quickly and accurately. SQBX's proof of delivery and chain of custody monitoring protects guests and reduces liability.
- Signature and photo capture for proof of delivery
- Real-time tracking and guest notifications
- Request Center for concierge and service team item transfers
Facilities management
Facilities managers need parts and equipment delivered promptly across multiple client sites. SQBX gives you real-time visibility across every location under one account.
- Multi-customer tracking under one account
- Custom routing to minimize staff overhead
- Reporting across all sites to spot delivery bottlenecks
K–12 school districts
SQBX helps school districts manage high daily package volumes, cross-check purchase orders, and keep items accounted for, including across summer break.
- PO matching with procurement systems
- Routing for multi-school delivery across the district
- Accurate storage tracking for items held, even during summer break
See it in action.
Schedule a 30-minute demo — we'll show you how SQBX fits your workflow.